Automate · operational automation
Sanocea builds systems that monitor business activity, investigate exceptions and take the right action under rules you control.
The difference
A notification tells you. A system finishes the job.
Take the same event: a listing whose price no longer matches the catalogue. This is who does what.
A notificationTells someone, then waits.
- Notice that something differsthe software
- Gather the evidence from each systemyou
- Work out what happenedyou
- Check it against your rulesyou
- Act, or ask for approvalyou
- Read the result back to confirm ityou
- Record what was done and whyyou
1 step done by the software. 6 left for a person, every time.
A Sanocea systemInvestigates and resolves, inside your rules.
- Notice that something differsthe system
- Gather the evidence from each systemthe system
- Work out what happenedthe system
- Check it against your rulesthe system
- Act, or ask for approvalthe system, or a person when your rules say so
- Read the result back to confirm itthe system
- Record what was done and whythe system
A person is brought in only where judgement is needed, with the evidence already assembled.
See it work
You send the request. Sanocea handles the work.
See what happens after a business request comes in. Pick a case, or type your own.
- Request received
- Investigating
- Decision
- Approval
- Action
- Verified
Simulated demonstration with illustrative data. It is not connected to WhatsApp, a store or any live system.
Choose an example, or write a request below.
Continue the same example
The product workspace
A self-serve view of the same catalogue-sync case. Maintain product data once, see what each channel needs, and see exactly what can and cannot be synchronised.
Run above and this workspace updates with the conversation.
Master design
NP12105- Sellable SKU variant
- NP12105-18KR-VS-12
- Metal
- 18K rose gold
- Ring size
- 12
- Diamonds
- 12 stones · colour G
- Mapped channels
- 4
Price breakup · own website
- Gold
- ₹8,120
- Diamonds
- ₹2,500
- Making charges
- ₹2,000
- GST (3%)
- ₹379
- Selling price
- ₹11,500
Breakup shown at the proposed price. Marketplace support for these fields varies; Myntra is the most restricted.
NP12105-18KR-VS-12Direct update₹11,500 · 9Not checkedDEMO-AMZ-0042Price & inventory file₹11,500 · 9Not checkedDEMO-NYK-7710Template file₹11,500 · 9Not checkedDEMO-MYN-5520Sheet for your team₹11,500 · 9Not checkedIllustrative data. Statuses follow the demonstration scenario and are not live marketplace connections.
Judgement and control
Rules you set. Permissions you grant.
The same six cases, sorted by your rules. Move the limits and watch where each one goes. Nothing happens outside what you have allowed.
Handled automatically2
Acts, reads the result back and records it.
- WL-118 Wall clock−1.8% · price drift1.8% is within your 5% limit
- KT-204 Ceramic kettle−4.2% · price drift4.2% is within your 5% limit
Waits for a person2
Sends the evidence to the right person. Acts only after a yes.
- CP-052 Coffee press−12% · price drift12% is over 5%, under 40%
- LM-310 Desk lamp−38% · price drift38% is over 5%, under 40%
Refused2
Changes nothing. Sets the case aside with the evidence.
- TM-201 Travel mug−27% · would sell below costit would sell below cost
- BT-077 Steel bottle−44% · sources disagreethe sources disagree
Demonstration rules on seeded cases. In a real system the rules, limits and who gets asked are agreed with you for your own process.
What can be automated
Work that repeats, across the tools you already use.
Recurring processes, the exceptions inside them, and the actions that cross systems. Every action is checked, recorded and traceable.
Commerce operations
Price, stock and listing differences between your store and marketplaces. Order exceptions and delays.
Price changes outside your limits. Refunds above a threshold.
Catalogue and data
Attribute gaps, listing quality checks, supplier file clean-up and sync.
What gets published, and when.
Finance and back office
Payout and invoice matching. Reconciliation breaks found, traced and resolved.
Write-offs and adjustments.
Customer support
Order status questions, return requests, routine follow-ups, with the order data checked first.
Exceptions, goodwill and anything unclear.
Sales
Lead follow-up, quote chasing, keeping records in step across tools.
Pricing and commitments.
Marketing
Listing and campaign hygiene, recurring reports, publishing on schedule.
Spend and messaging.
These are typical workflows we can build, not a product list. Each system is configured around your actual process and operating rules.
How it starts
Start with one process. Expand when it makes sense.
- 01
Choose one process
The repeating job that costs your team the most time. We map how it really runs, including the exceptions.
- 02
Run it supervised
The system investigates and prepares every case, and every action waits for a person to approve it.
- 03
Widen the rules
Where it has earned trust, routine cases run on their own. Then add the next process.
Start here
Tell us about a process you want off your plate.
Bring one repeating process. We will map it with you, show where the rules and approvals sit, and agree what a first version would handle.