SUPPORT & INQUIRIES · SANOCEA (proprietorship of Manpreet Gulati)
Contact Us
Get in touch with the Sanocea engineering desk for support, billing questions, or managed onboarding.
Customer Support Desk
For technical queries, order support, download link reissues, or refund requests, please reach us directly:
- Support Email (Primary): hello@sanocea.com
- Telegram: @sanocea_support (general support and bot setup)
- WhatsApp: +91 99093 60065 (WhatsApp messages only; no phone support calls)
- Operational Support Hours: 9:00 AM to 9:00 PM IST, Monday to Saturday (excluding public holidays)
Security Commitment: We will never ask for your card details, bank login or passwords. Only message us from the official contacts listed on this page.
Physical & Operating Address
SANOCEA (proprietorship of Manpreet Gulati)
Near Avadh Utopia, Dumas, Surat, Gujarat - 394550
India
Response Time Commitments
We provide prompt, engineering-level assistance. Replies within 2 business days (Monday to Saturday, 9:00 AM to 9:00 PM IST, excluding public holidays). If your inquiry relates to an active 7-day technical evaluation, our Clock-Pausing Rule ensures that your refund evaluation window is paused while Sanocea owes you an answer.